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Davids Bridal

Services:

Dress & Attire

Phone: (561) 478-5226 
4254 Okeechobee Blvd, West Palm Beach, FL 33409
 
Overall Rating
3.9 out of 5.0
Quality of Service:
3.8/5.0
Responsiveness:
3.8/5.0
Professionalism:
3.7/5.0
Value for Cost:
4.5/5.0
Flexibility:
3.9/5.0
 
28 Total Reviews
 
Christine
Wedding: 12/11/11
3.7 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
3.5/5.0
I was disappointed in the store overall. Carol was wonderful though.
Danielle
Wedding: 11/19/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My Dress was sooo pretty! Davids Bridal worked so well will me trying to get it all together! I would recommend anyone to them!
Stephanie
Wedding: 11/4/11
3.2 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
I bought my dress from Davids Bridal because I bought my own dress and was on a strict budget. I found a dress online that I loved and walked in, tried it on and bought it. It was perfect for me and it was on sale! BONUS! I was happy with the dress. I got so many compliments on it.
MichelleBeeler
Wedding: 9/24/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I bought my dress, a very simple strapless dress which converted into a short bubble dress...it was priced very reasonably and perfect for my outdoor wedding! Alterations were a bit pricey but i was very happy with my choice.
Katie
Wedding: 9/3/11
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was 5 1/2 months pregnant at my wedding. The week before the wedding I picked up my dress and boy had my body changed from 3 months to 5 months. They didn't hesitate and helped me right away, they rushed the alterations, and made me feel very comfortable and beautiful on my big day = )
kayquinn
Wedding: 7/2/11
3.4 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
2.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
3.0/5.0
David's Bridal was really great about having a good selection of dresses for plus-size/close to plus-size dress options. The service was spotty and really depended on who I got. Making an appointment definetly helped in getting someone more happy to help. The price can't be beat and since I was getting married in another state they shipped my dress for only $15.00! Leave yourself a lot of time because some things took longer than I expected.
Pearl and Donald
Wedding: 5/21/11
4.1 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
3.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
My dress was perfect. the consultant was very helpful in selecting the kinds of dresses I was looking for. I just wish that they had been more upfront on the total cost involved. My alterations cost $320!!!! which was almost as much as the dress!
Maria
Wedding: 2/6/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The service at Davi's Bridal was excellente, I love my wedding dress. Demetria was the one at the store that help me find my dress at Cross County Mall she was very helful.
NICOLE
Wedding: 12/4/10
1.3 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
1.5/5.0
HORRIBLE CUSTOMER SERVICE!
Yadira and Tomas
Wedding: 11/27/10
0.7 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
0.0/5.0
Do not go to David's Bridal in West Palm Beach or Houston Gallaria Location. I had good service the 1st day I walked in and purchased my dress. I placed the order for the bridesmaid, jr bridesmaid and flower girls dresses and shoes. After that everything fell apart. I had left a list of names of each of the girls in my wedding and they left out some names, changed the color of my dresses and shoes. When my maid of honor went to the houston location they told her she was not on the list and asked if her last name was MOH. She said no but I think that stands for Maid of Honor. The people are really really really dumb that work at these two stores. On top of it they are extremely rude. They called me one day and said my wedding dress was in. I made plans to go pick it up with my friend. When we showed up they didn't have the dress, it was the slip and bra. Which I already had. I called the corporated office because I was sick of their bs. They promised to have the 1st lady who helped me available the next time I went in. When the dress really arrived there was nobody there to help me. I could've walked out with the dress, veil shoes and bra i borrowed to try on and nobody would've have even noticed. On the plus side the alterations department was great. I do not recommend David's Bridal to anyone. After I had placed my order everything was just really bad. I don't even feel like writing it all here. But read other reviews on google and believe them. I didn't read those until after I had gone. This is my only wedding and I had never really heard the horror stories from David's Bridal but they're employees need extensive training on customer service, on their computer systems, about the dresses and even common sense. They are the worst of the worst. I will never buy a dress there again. You're better off ordering online.
Danielle
Wedding: 7/31/10
1.9 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
1.5/5.0
Value for Cost:
1.5/5.0
Flexibility:
1.5/5.0
They have beautiful dresses, but they are a little pricey. They staff will help you if you have an appointment. I bought a dress but decided that i didn't like the feel of it, so i asked to exchange it. The first lady said that would be fine, come in asap. When I arrived, I handed the dress over and the sales lady (who was supposed to be helping me) told me to "take a xanax or a valium and that i would be fine. That is VERY UNPROFESSIONAL. They are supposed to be making brides look their best, not drugged up.
Susan and Thomas
Wedding: 7/24/10
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Review is of WPB, FL store: I had two experiences with David's Bridal, one in choosing and buying my dress, another with their alterations department. When choosing/buying my dress, I realize now that I should have made an appointment. When I arrived, all available sales people were assisting other people. I only waited for a moment until a woman came up. She told me she wasn't a sales person, but she would be able to help me find something to try on. Fortunately, I had some pictures and style numbers for her to locate for me. Unfortunately, none (including my favorite) looked the way I wanted them to. She was unable to recommend any additional styles for me to try and kept bringing me more of the same. Fortunately, one of my future SILs was able to find something for me. I tried it on and it was lovely. We took the dress back to Annie in alterations. She was brilliant and reassuring. She knew exactly where to nip and tuck and where a seam would need to be let out. Annie's alterations were perfect on the first try and her touch-ups to finish the dress were also perfect. Thank you Annie for making me feel like a princess!
Mrs.Knight and Aaron
Wedding: 5/15/10
4.2 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Although I did not find a dress that I liked enough as my wedding dress at Davids, I did use them for my bridesmaids and I am happy that I did. Most of my girls were out of town and it worked out great because of their locations all over the country. Each girl got a different dress to fit their body all in the same color blue and it looked wonderful! The sales women were great, remembering me every time I went in and very helpful when trying to coordinate. The quality is not amazing, but good enough for bridesmaid dresses that look beautiful!
Jessica and Robert
Wedding: 4/24/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had refused to go to david's bridal, thinking i would only find the cookie cutter deress, but my fiance insisted i just check them out. So i did, and thankfully so!!! It was my first stop -- to get it out of the way, and the 4th dress i tried on was it!!! It was unique beautiful and perfect. I didn't need any alterations nor did i have a wedding party, so i can not comment on those departments, but my dress ended up being FRACTIONS less then what i had expected to spend and it was priceless!!!!
staceymln and charles
Wedding: 12/6/09
4.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
I got my dress and headpiece here. A little snafu with the headpiece. They were supposed to order it and the girl did not, she put it in the computer as a sale instead. The manager fixed it but I didnt know wheather I was going to have a headpiece 3 weeks before the wedding. Not the kind of stress you need before the big day. Ardelle was very nice and offered to come to my house and pick up the headpiece after I cancelled the sale and the shipping department mailed it to me anyway. My advice, walk out with what you need and it is a good value
TarynSasser
Wedding: 10/3/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had not intended to wear a bridal gown as this was a second marriage for both of us... while browsing the internet I saw a dress that was just perfect. It was ivory and champagne and was just so "me". I went to David's to try it on and bought it immediately. It was the only dress I looked at for my wedding! David's got the dress in ahead of schedule and everything went perfect. The alterations team was amazing! They were so friendly and did amazing work on lace gown that was not easy to work with! The dress fit flawlessly on my wedding and I felt wonderful in it!!! Great job!
angelama268 and John
Wedding: 6/13/09
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I had only gone to look at styles and ended up buying my dress! The sales lady was very attentive. I also bought all my attendents dresses at David's. I bought the flower girls dresses elsewhere because I thought the flower girl dress selection was limited and too high priced. I did like the fact that I could put my attendents in the same color and different styles of dresses. The only problem I find with the attendents dresses at David's is that they are all sleeveless. It would be nice if there were even Capped sleeve dresses or 3/4 length options.
KristaAnne
Wedding: 12/27/08
4.1 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
3.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
The quality of service at this David's Bridal was above average. I thought the staff was helpful and friendly. They were professional in the manner they handled my business with them. They listened to what I wanted in a dress and tried to provide dressed that fit that description. It was very affordable which was great! I was able to get my dress for less that what I had budgeted! What I learned from this experience is that you really can barter a bit with these people in order to get a better deal. What I was unhappy with was that they seemed to be a bit fake. I realize they are trying to sell me a dress but if a dress really doesn't look good on me please tell me instead of telling me every single dress looks good on me! I was impressed with how fast my dress arrived the second time. The first dress I got was too short so they had to order me a new one but the new one came in within a few days! I was so relieved because at that point the wedding was only 3 weeks away! I was pleased with my over all experience and would recommend them to future brides-to-be.
BrideToBe08 and Craig
Wedding: 8/22/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
There is a reason why David Bridal sells everything you need for your wedding day and all your girls in your bridal party. They have it all. Anything and everything you need. If that store doesn't have what you need then they call other stores. I bought my dress from the store in Pembroke Pines. I had already found the dress I wanted at the Sunrise location and because the sales lady was so pushy I walked out buying nothing. The next weekend I went to the Pembroke Pines store and bought a different dress due to the "one" I originally wanted the Pembroke Pines store didn't have in my size. So I bought my dress from the Pembroke Pines store. My Bridesmaid Dresses we found online in David Bridals website. The wild orchid color and the prices was 80.00 clearance. I really wanted that color dress. We couldn't find it in all of my three bridesmaids sizes so for many more weekends I drove to Broward to look at other dresses in other stores as well as the two stores in Broward county to find NOTHING. Our last weekend of shopping we went the David Bridal in West Palm Beach. The girls tryed on 6 other dresses and I said no. They weren't the right cut and fit for each girl. As we were leaving the store, one of the girls pointed out a dress that was in the wild orchid color. Then we pulled it off the rack and it was "the dress" in one of the sizes we needed. Adele from the Davids in WPB called out of state and got another of the same dress in LA and got the second dress and the third we did buy online. All the girls dresses were received with in a week and were pressed and ready. A month before the wedding I still didn't have my shoes,bra, jewelry, veil or tiara. I went back to David Bridal of WPB and bought them all and got a sale price for it all. Honestly, I shopped around. I went to all the big bridal shops and they have nothing on David Bridal. The only thing I hated about Davids is they do change everything in there store often so if you really want it get it while your there or you won't get it and that I had to make so many trips to each different store. I only had 8 months total to plan the wedding and 5 months to get everything.
ilysa and scott
Wedding: 7/13/08
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Davids has a tremendous selection and they have so many bridesmaid dresses . My advise would be though to go early for alterations and make sure that you have ample time and try on again so there is no diaster at the end when time is limited.
 
 
Find Davids Bridal reviews from newlyweds in Fort Myers that used Davids Bridal for wedding Dress & Attire services.