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Lace & Roses

Services:

Dress & Attire

Fall in Love with Lace & Roses Bridal
Phone: (239) 489-2845 
11742 Metro Parkway, Fort Myers, FL 33966
 
Overall Rating
3.8 out of 5.0
Quality of Service:
3.9/5.0
Responsiveness:
3.8/5.0
Professionalism:
3.8/5.0
Value for Cost:
3.9/5.0
Flexibility:
3.9/5.0
 
14 Total Reviews
 
Lindsay
Wedding: 6/11/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
These gals are the best! They know this business and worked with us on every detail. My dress was stunning and certainly a dream come true (besides my hubby of course). I had SO many compliments on it. Lace n Roses attended to every detail from the fitting to the tuxes and shoes. We were very happy with their service. Highly recommend!
Angie
Wedding: 10/24/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Christina Crichton made the process of ordering and fitting my wedding dress essentially stress-free. I was really worried about choosing the perfect dress and not having any regrets and she was incredible to work with. I would absolutely recommend her to anyone that is looking for a wedding dress. Her attention to detail made all the difference.
Marissa
Wedding: 6/5/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Laces and Roses Bridal was the best place for me to find the perfect wedding dress! I had been to two other stores, and neither of them had any dresses in my size! They would just clip the dress to where it was small enough ( but still falling off) to give me an ida of what it would look like. these other stores ( david's bridal among them) were also very expensive! Laces and Roses had plenty of selections in the size i needed and even had some deals and packages that really worked out for what I needed. I got the most beautiful dress and and friendly service! While I was there trying on my dress they even brought me some cold water! Laces and Roses is the best place to go bridal shopping! They even have tuxes ( where I got my hubby's tux) and brides maid dresses! I highly recommend Laces and Roses! :)
brideteach
Wedding: 1/3/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The staff at Lace and Roses were courteous, attentive, knowledgeable, and professional in the services provided. Although I had selected a dress from a bridal magazine that I came to the store to try on, Ashley, the consultant, suggested several additional dresses for me to try based on my body type. It was amazing to me that when I saw one of the dresses recommended on the hanger, I really wasn't too interested in trying it on. But when I did try it, it turned out to be my dream dress. Without Ashley's assistance, I would never have found the dress that was perfect for me. I did have some alterations done on the dress and they were done well and at a reasonable cost compared to other places I shopped. I also ordered my bridesmaid dresses and received a discount for purchasing both my dress and my bridesmaids dresses. At Lace and Roses, I was welcomed and received a lot of personal attendtion without having to make an appointment. They were very good about responding to my calls and letting me know the status of my dresses once they were ordered. I highly recommend Lace and Roses Bridal.
RachelAG
Wedding: 5/6/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I bought my wedding dress from here. It was a gorgeous gown and very reasonably priced. It fit me perfectly, so I didn't have to have it altered, so I can't review their seamstress in that sense. However, they put my bustle in for free! My friend was charges big $$$ to have a bustle put in at Davids Bridal. I highly recommend Lace and Roses. I wish I would have bought my bridesmaids dresses from them as well.
Jenny
Wedding: 3/8/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had the best experience at Lace and Roses. I was very picky about what i wanted for a dress and they showed me the PREFECT one. Everyone was so nice and the prices were awesome. I actually saw some of the same dresses at other bridal shops that were $100 more than what Lace and Roses was charging.
tadpole
Wedding: 2/27/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I would definately recommend this bridal store. The ladies are very helpful and very attentive. All dresses are of high quality. Jackie and Ashley went above and beyond. I never once had a doubt on alterations, or when the dress would be delivered. They both put my mind at ease. I did see my dress elsewhere a few hundred dollars cheaper but the service was not A-1 like Lace & Roses. This is the store to go to if you want personal attention and great quality.
elizabeth.layton
Wedding: 2/6/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
The ladies at Lace and Roses did an excellent job with my wedding dress. They were very nice and really made me feel like I could have anything that I wanted, no questions asked. I saw many other women in the store when I came in, but I was never rushed or treated less importantly even though I was only buying 1 dress (on sale!)
Dana and Nicholas
Wedding: 2/22/09
4.4 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
I loved working with Ashley from Lace and Roses, she is one of the owners by the way, she was extremely helpful from the first time I came in until my final fitting. She helped me coordinate every aspect of dressing my bridal party and saved us a ton of money doing so. Since I am a very picky bride, I wasn't happy just having any old dress that some other girl might have somewhere down the line, I had my dress fully customized with swarovski crystals, beading, a deeper sweetheart neckline, and many many pickups. Ashley helped me figure out how much was too much and set me up with one of her best seamstresses, Heather. I was so thrilled with the final outcome of my gown that I didn't even want to wear it! It was better than I could have ever imagined.My dress was a steal too, for only $775.00 originally when all was said and done with the custom work I still only spent about $1175.00 on my dream gown.They also made it really affordable for my entire bridal party to obtain their dresses. At around $130.00 per gown and flexible payment plans my maids were thrilled with my selection.
Sarah
Wedding: 1/17/09
4.4 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Large selection of dresses! Very helpful in getting the bridesmaid dresses in on time and alterations were amazing!
Just Married
Wedding: 4/18/09
3.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
2.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Beautiful store, loved my dress and the selection. The staff were very helpful when I was in the store. However my dress was a month late arriving into the store coming in 3 weeks before my wedding. It seemed like I was calling every week to check on the status of my dress. It would have been nice if someone were calling me letting me know the situation of my dress and if we needed to implement a backup plan. Luckily it all went well but nonetheless scarry. My alterations were done perfectly on the first try but came with a $300 price for minor alterations (hem, torn beading and bustle). I had a good expirence in all but the dress is the last thing that you want to worry about 3 weeks before the wedding!
johnsonchristy and Carl
Wedding: 3/20/10
1.0 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
Lace and Roses in the beginning gave me incredible service. After going to David's Bridal and being treated with such disrespect I decided to try another business. I thought after picking out my bridesmaids dresses and tuxes there everything would go much smoother. I was so wrong. After, finally getting the measurements from the girls I was told the latest my dresses would come in would be the end of January. That would give me enough time to send them to half of my bridal party in order to get them sized correctly or altered. I was also told if you were measured there the girls would not be charged for alterations. So I didn't budget that into my wedding account. At the end of January, the dresses didn't come yet. I was told they will be here next week, then the next, then the next and so and so forth until they arrived one week before my wedding. Now, mind you I called always for the updates. No one ever bothered to call me. I always made the initiative. Not to mind you my sister in law ordered in dress in her home state and got hers in 2 months while mine took 6 months to receive. It was very uncalled for. Then when the dresses did arrrive I was told I would receive a phone call. That phone call never came. My bridesmaids called and then told me. So they knew before me. It only continues to get worse. They then told the girls that they had to pay for measurements on their dresses. I was very confused due to the fact. They didn't order the dress sizes lace and roses did. Whose fought is that??? The dresses were all bags on my girls. They were huge on everyone and to top it off they didn't even order one of the girls dresses. They ended up having to make the dress. It was 4 days before my wedding. Are you kidding me? She did get her money back but shouldn't I too since I am the bride and I was losing my mind and patience over this store. Then the dresses they supposedly altered were not altered so on my wedding day they kept having to pin in her dress all day long. I am very disappointed in this store. I was told they were great but I was wrong. I will never do business with them again and will let EVERYONE know what horrible service they gave. Among the lying and drama this was a horrible expereince.
epick
Wedding: 12/12/09
0.3 out of 5.0
Quality of Service:
0.5/5.0
Responsiveness:
0.5/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.5/5.0
Flexibility:
0.0/5.0
Buyer beware! I would not recommend this store to any bride that may change their minds on their dress, colors, etc. They are not willing to work out any glitches and are money hungry. This has been the only stressful part in the entire planning of our wedding.
hpybride
Wedding: 10/11/08
0.3 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
1.5/5.0
Flexibility:
0.0/5.0
Lace and Roses was not a very efficient bridal store. The only reason I used them was because they were the only vendor in the area that carried Maggie Sottero dresses. The staff was not very professional. The store is uninviting even after relocating their business. They did not call back when calling for status checks on the dress arrival. The alterations staff was extremely unprofessional. One alteration appointment was re-booked after arriving at the appointment time. No appointments were kept in time. We waited 30 minutes to an hour for all appointments. They also didn't check with me regarding cutting the hand beaded hem off the dress which unprofessionally sewn back on.
 
 
Find Lace & Roses reviews from newlyweds in Fort Myers that used Lace & Roses for wedding Dress & Attire services.