danirn86
Wedding: 3/25/12
I can not say enough good things about how Tween Waters Inn handled my destination wedding. Sherry, the event coordinator was very kind and helpful throughout the entire process. The planning was very organized and easy, I had absolutely no worries on the day of my wedding. All of the staff during the wedding were awesome. On the day of the wedding it started out with rain and thunderstorms and I got really upset. Dan, one of the coordinators, went out of his way to reassure me that everything would be ok. The day cleared up and our ceremony and reception was picture perfect. Tween Waters Inn also did the catering and my cake. The food was absolutely delicious! The cake was also beautiful and super yummy! I can not think of one complaint about this resort and how they handled my wedding. There is no better place to get married in the Sanibel/Captiva area!!
MrsSanders
Wedding: 3/17/12
I want to start this by saying that I love my wedding because it was mine, and I planned so many personal touches that I think the end result was beautiful. With that being said, if I could go back to the beginning of my planning, I would have come up with the money to fly to Florida and scout the venues and I wouldn't have gotten married at Tween Waters.
For me, Sherry was challenging to work with because of my super-organized personality! Because I work full time and we just bought a house so I was coordinating a move, I tried to get a lot of my wedding planning and organizing done ahead of schedule. There were many times that Sherry just wouldn't answer my questions ahead of time and said that we would talk about it 30 days out. I am a little anal so that bugged me. I even emailed her 37 days out and she told me the same thing. Finally when it came to 30 days out, between my schedule and hers we couldn't find time to talk. She was also a little abrupt and made me feel stupid when I asked her about certain things. Because I had never seen the venue or the room before, and I knew it was going to be upstairs, I asked her if there would be a good spot downstairs for everyone to go outside for our big exit. She had no idea what I was talking about, like a formal exit isn't something people do at weddings... This is probably because she had NOTHING to do with the reception. Her only job as wedding coordinator was to be at the rehearsal (which was an extra charge) and to make sure people walked down at the right pace during the ceremony. Also when I had originally booked my wedding back in June, I had booked it for March 10th. I changed the date to March 17th about two weeks later because I found out my sister was pregnant and needed another week's time to recover. So it was early enough of a change to make the necessary adjustments. However she did not take into account daylight savings time, and EVERYTHING I had planned revolved around the sun setting at 6:30. Well a few days before the wedding I found out that the sun wouldn't be setting until 7:30 and she acted like it was my fault for changing my wedding date- back in JUNE!
The room we got married in was the Wakefield room, and it is a standard hotel conference room. Not exactly the gorgeous reception room type. The Old Captiva house and Sunset room looked better with their french doors and wood floors. I wish I had known this, but oh well. Also if you pay 1500 for a room you imagine that you get to use everything in it, but so not the case. There is a projector in the room that is already there, set up and connected, BUT you have to pay $200 to use it... The beach was beautiful and the day was perfect, HOWEVER I must have asked her 50 times on the phone and in person about clearing the general area of people for the wedding ceremony so that Joe Shmo in the Speedo wasn't in my Ceremony photos. This certainly didn't happen. There were people walking around in bathing suits in the back of my pictures- you would think they would have the decency to move down the beach. Other than that, the ceremony was beautiful! PS DON'T use the arch that they offer with the package it is so tacky- we got a Huppa from Libby's flower that was GORGEOUS!
The food was very good. I had quite a few complaints that the steak was cooked anywhere from Medium Rare to Well done and they were all supposed to be Medium, but I feel like that happens at weddings everywhere. The chicken Wellington was very yummy! Our hors d'oeuvres were very good as well. But oh the bar.... we had this awful older lady as a bartender who was very rude! We had payed for cocktail hour and the first hour of the reception to be full premium bar, then the rest of the time we payed for Beer, Wine, and Soda, and we also bought 6 gallons or so of our signature cocktail. As soon as the first two hours were over, the bar tender started charging everyone for all drinks, and told me that I had only paid for a cash bar! I had to fight with her until she corrected it to a BWS bar. Then she was also charging people for the signature drinks after the first two hours even though I paid for those by the gallon! Unfortunately I had no idea about this until after the fact when my sister told me she paid 8.50 to try my signature drink.
Keep in mind you get NO perks for choosing this as your wedding destination. You don't get treated any differently, you don't get a complimentary room or a complimentary ANYTHING for that matter! My husband and his friends wanted to play poker the night before, and they went to ask if there was anywhere they could play because the rooms were so tiny they couldn't fit (even though his best man booked a 3 room suite and thought it would be a good size- so not the case). They couldn't find ANYWHERE in the whole resort for the guys to play poker, not even in the room we already had reserved and set up for the next day. Crazy. NO PERKS!
Positives: the beach and weather was beautiful, the guy that picked me up in the golf cart and helped with the flowers was VERY nice! The chicken wellington was tasty, and the recommended vendor list is very good. We used Black Tie, Libby's flowers, and Seaside Strings and they were all FABULOUS!
Ashley
Wedding: 3/3/12
Tween waters was PERFECT!! My rehearsal dinner, ceremony, and reception were held at the resort and everything was amazing!! The staff was so friendly and made all our family and friends feel welcomed from the moment we arrived on property! The wedding coordinator was a dream to work with and I am so grateful she was there! The banquet manager made sure the reception went off without a hitch! It was a complete dream! He made us feel so special! The staff at the Oasis pool bar were also wonderful! The food all weeked was delicious! We had compliments on how delicious our rehearsal dinner was for days after the rehearsal! We did a hog roast by the pool and they closed the pool for a couple hours for our special event. We have never had better pork in our lives!! The guests also raved about how good our wedding food was!! I could never say enough about Tween Waters!! We are planning on spending our first anniversary at the resort! Tween Waters made my wedding a dream come true!
Freddye
Wedding: 1/7/12
Christine Rosa from the Spa did an amazing job on my hair! I told her exactly what my dress looked like, what type of jewelry I was wearing, and requested she help me decide how best my hair would look. She did an incredible job. It was absolutely beautiful!
I highly recommend her talent, skill, and appreciate her kindness and loking into my best...
lgpeeters
Wedding: 11/11/11
We had our wedding at Tween Waters on 11-11-11! They did an incredible job. Everyone was so helpful, especially with the planning from afar. Sherry was such a great help and definitely gets the job done with any request!!! Dan was also a great help with coordination and reception! The wedding was beautiful and could not have been more perfect. The resort also did a wonderful job serving all our guests. We had a blast at the Crow's Nest after the wedding with the live band. Our guests all commented on what a great place it was and how they would like to come back for a vacation!
Terra
Wedding: 5/15/10
I am from Michigan and had a destination wedding on Captiva Island, Florida. My husband and I were really nervous picking a wedding site we had never been to before, but were totally impressed by Tween Waters. Sherry and her staff exceeded all of our expectations, and made our wedding day perfect. We were very happy with the way everything turned out, and would recommend this spot for any bride looking to get married on Captiva.
Julie G.
Wedding: 10/24/09
I really loved working with Sherry and her staff. Dan, who made sure our reception ran well, did a great job, too. The food was excellent- my guests were talking about asking for the recipe for the salmon in puffed pastry with boursin and red peppers. Yum. The cake, also prepared by Tween Waters was also delicious. We loved everything about this.
The only thing I would have changed was the wedding planner/officiant, Nan. I tried to use her as a wedding planner as that is part of what she offers with her services, but when I e-mailed her a picture of exactly what flower arrangement I wanted, she came back with pictures of flowers very different from what I sent her and high prices. I was could not have been more direct with what I wanted in sending pictures of the actual arrangement of very common flowers- not sure what was so hard. I wound up contacting a florist (Sanibel Florist) and they were excellent. We also wound up using her to officiate our wedding, which while she did okay, she had asked us to pick which vows we wanted, which we did, and then she seemed to do the ones she wanted, which were a mix of her 4 options. In retrospect, I loved, loved, loved Sherry, but would avoid dealing with Nan in all respects.
CaptivaIsland051609
Wedding: 5/16/09
Beautiful Location! Great Staff! 3 weeks after I am already having withdraw from the Tween Waters Inn! My new husband & some of our guests are already planning on taking another trip there for our 1 year anniversary. My only problem was that the ceremony was kind of rushed, I think because there were other weddings, but overall it was awesome! The ladies at the salon were also amazing. I highly recommend them!
Amy
Wedding: 5/9/09
Tween Waters Inn was the perfect wedding venue for our wedding. The wedding coordinator on staff was extremely responsive to any questions we had through the course of the year. The location was WONDERFUL and all of our guests had a great vacation there and loved being able to have everything right there in one spot. The food and wedding cake were delicious and the venue was gorgeous. Getting married right on the beach was idylic. Costs were better than other options in the area and there wasn't anything I felt we missed in service. I also used the Tween Waters spa for hair and makeup and LOVED the outcome as well as had a great time with the ladies who worked there.
Highly recommend to anyone planning a destination wedding. My year and the wedding week were truly stress free because they took care of everything and made it so easy.
Arod
Wedding: 11/8/08
The Resort is BEAUTIFUL and everything was taken care of! The food was amazing!! It's a very cute and romantic atmosphere. If you're looking to get married on the beach I would HIGHLY recommend Tween Waters!
BethanyGerrick
Wedding: 10/11/08
The food was EXCELLENT. The waiters were great, the bartender not so much. The only thing I really didn't like was the preparation. I thought they jerked me around and didn't like when I made a final decision.
ltanis
Wedding: 1/19/08
This is a good venue overall. However, don't expect any extra from them. You have to pay for every little thing which is really disappointing considering how much money you spend there for the event. They really rush you to start the ceremony and reception. My guests didn't even have time to enjoy the cocktail hr (which was more like 30-40 minutes). They rushed us with pictures between the ceremony and the reception. They didn't even want to give me time to go to the bathroom because they were in such a hurry to get the reception started. They rushed us to make sure the ceremony started on time. We actually started 7 minutes before the scheduled time. It was a little ridiculous.